Throne and Liberty is a highly anticipated MMORPG, that has gained a significant player base due to its rich world and engaging gameplay and offering players an expansive world filled with adventure. However, like many new releases, the game has encountered technical issues.
In this guide, we’ll focus on one common problem: The “Account Authorization Error (1012),” which disconnects players from the server.
What Does This Error Mean?
The Account Authorization Error (1012) occurs when players try to access the game but are unable to log in or maintain a connection successfully. This issue typically points to a problem with account verification, often on the server side, causing interruptions in gameplay.
User’s Experience and Latest News
Many players have shared their frustration with this issue across various forums.
One user reported: “I played for an hour at launch, came back tonight, and suddenly ran into this error.”
Another player expressed their disappointment after trying to re-enter the game after being asked to sign in multiple times without success. Even after contacting Xbox support, many players were told the issue lies on the game developer’s side, not with their console settings.
Solutions
Here are some ways to troubleshoot and potentially fix the Account Authorization Error (1012) based on community feedback:
1. Double-Check Your Account Settings
Even if you’ve never changed your settings, ensure your Xbox account has multiplayer permissions enabled:
- Go to the Xbox settings menu.
- Navigate to Account > Privacy & Online Safety.
- Make sure that the option to join multiplayer games is allowed.
This error often triggers when the game cannot verify your permission settings, so double-checking and re-enabling these options can help.
2. Log Out and Log Back In
Some users have reported that logging out of their Xbox account and then logging back in resolved the issue for them. To do this:
- Open the Guide menu on your Xbox.
- Scroll down to Profile & System and select Sign Out.
- Once signed out, log back in and restart Throne and Liberty.
This process might reset any temporary login issues that are causing the error.
3. Reset Your Console Cache
Another solution is to clear your console’s cache, which can help resolve issues tied to corrupt temporary files:
- Power down your Xbox completely by holding the power button for 10 seconds.
- Unplug the console from the power source for at least 30 seconds.
- Plug it back in, turn it on, and try launching Throne and Liberty again.
Clearing the cache can sometimes fix lingering connection or authorization problems.
4. Reinstall Throne and Liberty
If the issue persists, reinstalling the game may help:
- Go to your Xbox home screen.
- Highlight Throne and Liberty, press the Menu button, and select Uninstall.
- Once uninstalled, go to the Microsoft Store and reinstall the game.
Reinstalling the game can refresh any corrupted files and potentially fix the authorization issue.
5. Submit a Support Ticket
If none of these solutions work, consider submitting a ticket to Amazon Games’ support team:
- Visit their support page for Throne and Liberty and create a ticket explaining your problem.
- Be sure to include details such as the exact error message, when it happens, and any troubleshooting steps you’ve already tried.
By submitting a ticket, you ensure your issue is logged with the developers and may even expedite a fix for you and others experiencing the same problem.
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